Windows 10 version 2004 may show “no Internet” even though there is Internet access

Windows 10 version 2004 may show “no Internet” even though there is Internet access

Microsoft’s latest feature update for Windows 10, Windows 10 version 2004, has had its fair share of issues already. The situation has not been as bad as before — Windows 10 version 1809 still has the crown when it comes to user-impacting issues — but it is not far behind in regards to bugs.


Most users are probable better off installing only the second feature update of the year; the first feature update has matured since then and the second feature update is just a smaller update that should not introduce as many issues.


Microsoft confirmed another issue that is affecting some devices running Windows 10 version 2004. A report on the Technet forum highlights that the Internet connectivity indicator may not work properly.




The network indicator shows the “no Internet” icon on affected systems even though there is Internet connectivity. In other words: programs may access the Internet as usual despite Windows reporting that there is no Internet connection.

Customers are reporting “no internet” access in the Network Connectivity Status Indicator (NCSI) on Windows 10 2004 devices on devices that in fact can ping internet resources or browse web sites with internet browsers.

The issue has not been added to the official list of known issues here. It is unclear why Microsoft is confirming issues in “other places” but not adding the confirmed issues to the list of known issues on the official documentation page.


The issue is under investigation currently according to Microsoft. It is probably not of the highest priority considering that it is a visible bug only that does not affect use of the system (once users realize that Internet connectivity is available).


The company’s Windows 10 operating system was plagued with another Internet connectivity issue just months ago. Back then, Windows 10’s network indicator icon would show “limited” or “no connectivity” on devices that use proxy or virtual private network connections. The issue back then did limit Internet connectivity of affected devices, though.


Tip: if you want to know how Windows finds out the status of a device’s Internet connectivity, check out this informational guide.



Windows 10 version 2004 may show “no Internet” even though there is Internet access



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